Returns & Exchanges

At 6 ICE, we stand behind the quality of our jewelry and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Whether you need a different size or a complete refund, our streamlined process makes your experience hassle-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your jewelry in its original 6 ICE packaging, including all authenticity cards and protective pouches to ensure a safe transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our master jewelers verify the condition of the returned item, your refund or exchange will be processed within 5-7 business days.