Frequently Asked Questions

Everything you need to know about our premium jewelry and service.

What materials are used in 6 ICE jewelry?

We use premium materials including 14k and 18k Gold plating, 925 Sterling Silver, and high-quality hand-set CZ stones or VS/VVS diamonds depending on the collection.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the US. International shipping can take 7-15 business days depending on your location and customs processing.

Does your jewelry tarnish or turn skin green?

No, our jewelry is crafted with high-quality PVD plating and solid base metals designed to resist fading and prevent skin discoloration when cared for properly.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original, unworn condition with all packaging included to qualify for a refund or exchange.

How should I care for my jewelry?

To maintain shine, keep your jewelry dry and avoid contact with sweat, perfumes, or harsh chemicals. Wipe it down with a soft microfiber cloth after each wear.

Do you offer a warranty on your products?

Yes, we provide a Lifetime Warranty on specific items that covers manufacturing defects and plating issues to ensure your pieces stay iced out forever.